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Workplaces & individuals
The Accidental Counsellor
Most of us end up supporting someone through a crisis at some point. This course gives you the confidence and the skills to do it well, and to look after yourself too.
If life is in danger, call Triple Zero (000). For 24/7 crisis support, call 13 11 14.
Who it’s for
The Accidental Counsellor training course is for the general public and community groups.
Many people find it difficult to engage with a family member, friend or colleague who is going through a crisis, whether that’s mental health, domestic violence, drug and alcohol, or other issues.
What the course covers
This four-hour face-to-face training course will give participants the confidence and the skills necessary to support someone in their moment of need, and to refer them to the most appropriate support.
The workshop focuses on the basic skills required to support an individual experiencing, or affected by, domestic violence, substance abuse, anger, suicide or other mental health concerns.
A counsellor, by chance
Participants are not expected to literally become counsellors. But a compassionate and appropriate response, at a time when a client, patient, colleague, mate or family member may be in crisis and in need of support, can positively affect outcomes for everyone involved.
Looking after yourself
Self-care, which is critically important, is particularly emphasised within the program. Being exposed to another person’s crisis can be a traumatic event in itself.
Recognise, respond and refer
The course equips individuals to:
- Recognise when a person is in crisis
- Respond in an appropriate and compassionate manner
- Refer the person to a suitable service
Important issues such as suicide, anger, boundaries and self-care are covered throughout.
Booking a course
Please direct your enquiries to our Training Manager: send us a message or call (02) 6581 2800.
Enquire about a course
We run this for workplaces, community groups and individuals. Get in touch with our Training Manager.
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